At Vaper Store, we know how important it is for prospective or existing customers to know with confidence that we can be contacted quickly and easily. We care passionately about customer service and will always do our best to deliver on our promises or when issues crop up. If you have a general enquiry or problem with an existing order, just get in touch, we're always here to help.
Our live chat is available most of the day 7 days a week. If we can't respond immediately, we will normally get back to you by email within a few hours or the next business day.
Order Status Enquiry
You can check on the status of an existing order by completing the details on our order tracking page.
If you are contacting us about an existing order, don't forget to reference your 4 digit order number when messaging us. It helps to locate your order that little bit easier.