We are operating and despatching as normal.
99% of deliveries arriving on time.
Despite the current pandemic, as an established online business, customer orders are being processed and despatched as normal from our warehouse and fulfillment centre in the UK.
We are currently maintaining a high standard of efficient delivery with very few delayed shipments.
We are sending most parcels via Yodel and some via Royal Mail. Every shipment is now tracked for reassurance. We no longer offer any untracked services.
You will always receive a tracking reference and courier link via email as soon as your order is despatched so that you can track it’s progress between our warehouse and your address.
From Monday until Friday, we do our best to process all orders placed before 3pm and dispatch these on the the same day. However, this is not always possible with high demand. If you order after 12pm, your order may sometimes be despatched the following day.
Please note that the delivery duration is calculated from the point of dispatch, rather than when the order was placed.
Delivery options for your order will be shown at the checkout.
Whilst most of our deliveries are unaffected by the current pandemic, a small number of parcels are being delayed. Please allow a couple of extra days if this happens. All couriers are under some pressure currently.
Unfortunately, on rare occasions, parcels can be subject to delays, damage or loss. Please get in touch with us as soon as possible regarding delivery issues, as we will not be notified until the situation is brought to our attention.
We aim to deliver all of our orders within the estimated delivery duration. If for any reason we cannot deliver your orders within the specified time, we will inform you right away.
In the unlikely event that you do not receive a parcel, we would kindly ask you to wait 7 days from the estimated delivery date before contacting us. Courier services can occasionally experience some unexpected delays, which unfortunately we do not have any control over.
The delivery duration applies only after the payment has been made, as opposed to when the order was placed or created.
UK Delivery Charges
Over £25 : Free
2-3 Days, Yodel / Royal Mail 48 (Tracked) - £2.50
1-2 Days, Yodel / Royal Mail 24 (Tracked) - £3.50
700g - 1kg
2-3 Days, Yodel / Royal Mail 48 (Tracked) - £4.00
1-2 Days, Yodel / Royal Mail 24 (Tracked) - £5.00
For any queries regarding delivery or tracking, please contact our team.