Age Verification Policy & Process

UK Legislation & Vape Products

It is illegal to sell electronic cigarettes and any vape related product that contain or can be used to deliver nicotine to any individual under the age of 18. This also includes any product that does not contain nicotine.

As a responsible online retailer, anyone placing an order with Vaper Store must verify that they are aged 18 or over when making a purchase from our website.

By making a purchase with Vaper Store, you are agreeing to allow us to confirm your age with the age verification service 1account age verification.

1Account Age Verification

How do we verify your age?

When creating an account or placing an order with Vaper Store, we will request your full name, billing address and date of birth.

Your personal details must be entered as they would appear on your drivers license, electoral roll or used for a UK credit card.

This information must be entered exactly - it will be used it to verify your age before shipping your order. If it does not align perfectly, your verification is likely to fail.

By asking us to sell you an age restricted product or service, you consent to us to us sharing your information with, and collect information from, One Account Mobile Limited (1account) and third-party providers of identity data to 1account.

Your consent to the sharing of your data is necessary for 1account to verify that you meet the minimum age and identity verification requirements as determined by relevant UK age restriction legislation and for us to then sell to you.

By purchasing from Vaper Store, you consent to allow 1account to retain relevant data for the purpose of future verification. All data processed by 1account is subject to appropriate security measures. Data retained by 1account is subject to periodic review to ensure it is not held for longer than necessary.

You can find information about 1account and how they manage your personal data by visiting their website: 1account.net.



How does Age Verification work?

If you have verified with 1account previously on any other website when making a purchase or carrying out similar age restricted activity such as gambling, your details may already be known to 1account. In this instance, your verification should be quick and seamless.

If you are placing your first order with Vaper Store and you are not already known to 1 account, or if you choose to use an alternative email address to the one registered to your account, 1Account Age Verification will display a pop-up modal on the order confirmation stage.

This pop-up will attempt to automatically check your age against the information you have provided at checkout.

If Age Verification Successful
If 1account are able to successfully verify your age, no further action is required.

If Age Verification Fails
You will be given the option to re-verify via the following methods:

  • Mobile Phone Number
  • Credit Card
  • Electoral Roll
  • Drivers License
  • Citizens Card

Manual Verification

If you are unable to verify via 1account for any reason, we can verify your age manually. Simply email a photo of your passport or drivers license to to customersupport@vaperstore.co.uk along with your order number. We will then verify your age against your customer account and process your order.

Your Privacy & Data Security is Paramount
Vaper Store uses personally identifiable information purely for the purposes of age verification and to comply with UK laws. We do not store any personally identifiable data once verified, all such data is deleted immediately once we are satisfied your age and identity have been verified.

You only need to verify once

Once your legal eligibility to purchase age restricted products from our website has been successfully verified, you will not be required to take this action again on any future orders and your checkout experience will be smooth and frictionless.

Thank you for your understanding in regards to our need to comply with current UK legislation.

We hope you support our efforts to demonstrate that we are a responsible online source of a wide range of affordable vaping products to those of legal age to buy them.

Thank you for shopping with Vaper Store.